People. Processes. Technology

Claims, Repair & Service Operations

Real-time visibility. Operational excellence. Measurable outcomes.

ScoutOS connects people, processes and technology to manage every assignment with speed, accuracy and complete visibility.

Supporting national carriers, TPA, fleets
Auto & Property repair and maintenance programs
ScoutWorks field and desk operations
Our Services

Technicians. Claims Experts. Service & Repair Professionals.

Powered by Technology

Auto Inspections & Appraisals

Field, photo, virtual, and auto claim support nationwide.

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Property Services

Comprehensive property appraisals, inspections, & claim services.

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CAT Response

Rapid deployment when and where it matters most.

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Repair & Maintenance

Auto and property repairs & maintenance programs designed for quality.

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Heavy Equipment & Specialty

Specialized expertise for commercial equipment & specialty assets.

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Virtual & Desk Solutions

Desk reviews, staffing and intelligent workflows built for speed and quality.

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ScoutOS Technology Platform

Intelligent Workflows.
Real-Time Visibility.
Better Outcomes.

ScoutOS connects every part of the claims and service lifecycle—people, processes, and data—to deliver unparalleled efficiency and transparency.

Communications
Two-way messaging, notifications and alerts
Field Services
Inspections, appraisals and on-time support
Virtual Services
Photo estimates, virtual inspections and desk support
Desk Operations
Desk reviews, quality control and document management
Repair Technicians
Repair partners, technicians and QA
Reporting & Analytics
Real-time dashboards and performance insights
Smart Notifications
Right message. Right person. Right time.
Real-Time Visibility
Track every assignment, status and handoff.
Seamless Collaboration
People, partners and systems working as one.
Operational Coverage That Delivers

People. Partners.
Coverage. Execution.

A nationwide network of field, virtual and desk professionals, repair experts and CAT resources ready when and where you need us.

Explore Coverage & Network
Map of ScoutWorks coverage across the United States
50 States Covered
Local expertise, National strength.
Field, Virtual & Desk Integration
Flexible resources across every workflow.
Repair & Service Experts
7K+ preferred repair partners and experts.
24/7 CAT Response Capability
Rapid response. Scalable support. Always on.
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